Loose Windshields, Glass Roofs Force Recall of Ford Mustang Mach-E
According to the National Highway Traffic Safety Administration, Ford is recalling nearly 40,000 Mustang Mach-E battery-electric cars because improperly bonded windshields and panoramic glass roofs can come loose while driving.
The Mach-E has won numerous awards since its launch late last year, including: Named North American SUV of the Year. The announcement comes as an embarrassing setback for the all-electric SUV, which is positioned as a serious competitor to the Tesla Model Y.
The recall was first revealed by the Detroit Free Press. Spokesman Said Deep told the paper that Ford first became aware of the problem when it received reports of a cracked windshield and problems with the urethane used to seal the glass in place. “When we were notified, we immediately alerted the NHTSA,” he said.
Leaks can indicate problems
The automaker subsequently found that vehicles assembled between February 24, 2020 and July 18, 2021 may have had their windscreens, as well as optional panoramic roofs not properly attached to the vehicles.
A total of 38,714 Mustang Mach-E SUVs will be recalled in the US and Europe. Of those, 17,692 will undergo repairs for defective windscreen bonding, while 13,544 will undergo roof glass repairs. Some vehicles will be both repaired under the recall. All affected vehicles were produced at the same factory in Cuautitlán Izcalli, Mexico.
Ford said consumers can become aware of the problem if they experience leaks around the windshield or roof. But federal regulators are concerned that the glass panels could separate completely.
According to the automaker, there are no reports of accidents or injuries related to the problem. But the NHTSA warned motorists could be injured if the windshield or roof glass came loose while driving. Loose glass can also hit pedestrians or other vehicles.
The last setback
The two issues mean Ford has now had to order three separate recalls of the Mach-E. And it has faced additional issues including a software glitch that led to “bricklaying” on some early models. On some vehicles, the 12-volt battery discharged while charging the SUV’s high-voltage lithium-ion pack. As a result, they would go into a “deep sleep” mode.
Ford was an early pioneer of vehicle electrification with models such as the C-Max plug-in hybrid and the all-electric Focus EV. But the Mach-E became his first long-range BEV when it went on sale last year. It quickly spawned a list of awards including “North American SUV of the Year” from a panel of 50 US and Canadian journalists and “Best EV of the Year” from Car and Driver magazine. It has also been warmly received by influential Consumer Reports and the Insurance Institute for Highway Safety.
The Mach-E is one of the first models to pursue Tesla, especially the Model Y SUV. And Ford officials tried to give their upstart competitor an edge by pointing out Tesla’s long-running series of quality issues.
After a case where The roof of a Model Y flew off on the highwayFord’s battery development director Darren Palmer shot at Tesla, stating that the “Mach-E’s doors fit well, the colors of plastic and other materials match, the bumpers don’t fall off, the roof doesn’t come off when you wash it, at In cold weather, the door handles don’t stick.”
Ford has faced a series of launch issues over the years, something that has delayed the debut of critical products like the latest-generation Explorer and the revived Bronco. Production of that off-road SUV was temporarily halted at the beginning of this year due to problems with the optional detachable roof. Production has recently restarted.